Fast Shipping
7-12 Business Days
Free Shipping
On orders over $39
Safe Delivery
Tracking provided for all orders
1. Order Processing Time
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
2. Shipping Rates & Delivery Estimates
We provide reliable shipping to the United States. Shipping charges for your order will be calculated and displayed at checkout.
| Shipping Method | Estimated Delivery Time | Shipping Cost |
| Standard Shipping | 7-12 Business Days | FREE (Orders over $39) |
| Standard Shipping | 7-12 Business Days | $5.99 (Orders under $39) |
| Express Shipping | 5-8 Business Days | $12.90 |
Note: Delivery times are estimates and start from the date of shipping, rather than the date of order.
3. Tracking Information
You will receive a shipment confirmation email with a Tracking Number once your order has shipped. You can track your package through our “Track Order” page or major carrier websites.
4. Customs and Import Taxes
HQG is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
5. Damages
If you receive your order damaged, please contact us at liuqingleng@gmail.com within 48 hours of delivery to file a claim. Please save all packaging materials and damaged goods before filing a claim.
